• Own the integration of CRM activities that require Field, Product, or Management support, including internal service delivery and facilitation of information gathering and communication regarding client management as required
• Ensure that deals are properly advanced, documented, and tagged with product readiness, demo requirements, and onboarding needs
• Partner with IT to integrate HubSpot with product and resource tracking systems such as deal tags, etc

• Actively support customer onboarding and lifecycle management, acting as a facilitator for Sales, as required, to support contracting and fulfillment with efficiency
• Manage logs of resource inventories related to customer lifecycle tracking responsibilities
• Facilitate and track:
• Internal SLA, response times, and success rates
• Training/onboarding completion and adoption metrics
• Product readiness alignment with pipeline demand
• Other KPIs as defined

• Facilitate regular review meetings with Sales, Product, and Field team leads
• Identify and escalate conflicts between pipeline demand, product readiness, and field capacity
• Act as an ambassador to align sales forecasts with development timelines and resource availability
• Coordinate demos, events, and onboarding demands against Field Application team bandwidth
• Mitigate capacity risks through scheduling, prioritization, and creative problem-solving

• Develop SOPs and workflows for pipeline management, demo scheduling, and onboarding
• Continuously refine processes to improve efficiency and alignment within the organization
• Provide executive leadership with transparent reporting on risks, bottlenecks, and opportunities

Education & Experience

• 3+ years experience in project coordination/management, revenue operations, or PMO in a high-growth technology or aerospace/defense company.
• Strong understanding of go-to-market life cycle: sales pipeline management, product launch readiness, customer onboarding.
• Hands-on experience with HubSpot, Salesforce, Business Central (or equivalents) and workflow automation.
• Exceptional facilitation and communication skills — able to align cross-functional leaders and influence without direct authority.
• Analytical mindset with the ability to distill complex data into actionable insights.
• Demonstrated ability to manage competing priorities, resolve conflicts, and drive accountability across multiple teams.
• Project Management certifications are considered a bonus.

• Flexible: You’re adaptable and comfortable wearing many hats in a fast-paced and changing environment.
• Dependable: You have a strong work ethic, can coordinate multiple projects and meet goals in tight timelines.
• Detail-oriented: You think critically about challenges to design efficient & effective solutions.
• Teamwork: Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
• Organized: Plans, organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities.
• Communication: Speaks and writes clearly and articulately without being overly verbose or talkative.

• Competitive Pay
• Fully remote working opportunity
• Generous time-off program including vacation, wellness days, plus the week off between Christmas and New Year’s.